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Following Microsoft’s announcement to reduce support for Internet Explorer 11 even further, along with their recommendation to switch to Microsoft Edge, we, too, have now decided not to support this browser any longer. This was a conscious decision, on the one hand in order to protect you and your data, and on the other to ensure that we can implement new technologies that Internet Explorer 11 does not support.

How can we help you?

Tents & Groundsheets

I am travelling with my tent. What things do I need to be aware of?

In order to be able to enjoy your tent for as long as possible, please note the following recommendations:

Always use a matching tent groundsheet (which matches our tent models:FLOORSAVER – Zeltzubehör, in order to protect your tent from getting damaged from anything on the ground.
Pitching your tent in the shade protects the tent material from UV rays, which are the biggest cause of wear and tear for all tent fabrics.
Follow the steps in the assembly instructions and ensure that the tent is pitched as taut as possible, so that it will be able to better withstand winds and is more stable and less noisy.
Your tent should always be completely dry when packed away. If this is not possible due to weather conditions or time constraints, then dry it as soon as is possible.

Contact and help

Do you have any other questions or do you need individual assistance?
If so, please get in contact with our customer service team:

00800-96537546
00800-WOLFSKIN

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Free hotline: Mon-Sa 08:00-20:00 (CET)

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